Retail

Retail Document Management from Image ExpressImage Express serves retailers throughout Minnesota and Iowa by providing document imaging solutions that help streamline invoice processing, new employee on-boarding and other HR processes, customer service, lease management and dealing with cash register tapes (see client spotlight below). Our retail solutions include document scanning and conversion, document management and workflow automation.

Client Spotlight

A Minnesota retailer with over 12,000 stores across the U.S. needed help streamlining the management of their signed cash register receipts. Stores send 15,000 packages per month with over 1,000 receipts per package to headquarters for auditing by their treasury department, who is responsible for fraud prevention and dispute resolution.

The Image Express solution for this retailer consists of pre-shipping barcodes and special envelopes to each store location. The stores send them to a PO box that comes to our secure scanning facility. We check them in, prep each batch of receipts, scan them with special rollers to deal with the kerosene content of NCR paper, perform OCR-optical character recognition to automatically extract the transaction number, index them, and upload them into the retailer's system in a tightly integrated process. The barcodes allow us to always know exactly where each receipt is in the process and who has possession.

Initially, all receipts were scanned and uploaded. However, we realized that only 5-10% actually need to be viewed at any given time. As long as the clients knows where every receipt is, we only need to scan the receipts that need to be manually reviewed. Now, people can make requests via a website (by name, date, etc.), which automatically generates a scan-on-demand request if the image isn't already in the system. As a result, Image Express has streamlined the receipt management process and minimized the cost and labor involved.

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Document Scanning & Conversion Service Area

 

Minnesota

Iowa

Minneapolis
St. Paul
Rochester
Duluth
Bloomington

Brooklyn Park
Plymouth
Eagan
St. Cloud
Coon Rapids

Hennepin County
Ramsey County
Anoka County
Washington County
St. Louis County


Des Moines
Cedar Rapids
Davenport
Sioux City
Waterloo

Iowa City
Council Bluffs
Dubuque
Ames
Cedar Falls

Polk County
Linn County
Scott County
Black Hawk County
Johnson County

Document Scanning & Workflow Portfolio

 

Solutions

Products & Services

Document Conversion
Document Management
Information Management
Workflow
Total ECM Solution

Conversion Services
Document Scanning
Large Format Scanning
Image Capture Software
Invoice Processing
Document Management Software

Scanner Hardware
Wide Format Scanners

Storage Hardware
Duplication Hardware
Hardware Maintenance
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