Customer Service

Customer Service Solutions and Support from Image ExpressGood customer service means keeping track of customer information: sale orders, credit applications or profile documents. Maintaining helpful customer service for your clients is an essential part of having a successful company. Making sure that information is available for your customers when your customer service agents need it can be quite challenging.

Image Express can design a document management solution that both scans and manages important documents like contracts, customer profiles, applications or other critical on-boarding documents for your customer service department. You can manage the information how it comes to you either in an electronic form, paper form or other electronic files. You will be able to track the exact time and date when the information was received. The system will track the arrival of new orders enabling you to relay order history when your customer has questions. Connecting all of this information into a single database helps your agents focus on answering your customer's questions quickly and easily.

Let Image Express help your customer service department by by implementing a document capture, document management and workflow automation solution that integrates with your ERP, accounting/financial system or any line-of-business system so you can provide a higher level of customer satisfaction that can lead to competitive advantage.

Contact us for a free consultation and quote



Document Scanning & Conversion Service Area

 

Minnesota

Iowa

Minneapolis
St. Paul
Rochester
Duluth
Bloomington

Brooklyn Park
Plymouth
Eagan
St. Cloud
Coon Rapids

Hennepin County
Ramsey County
Anoka County
Washington County
St. Louis County


Des Moines
Cedar Rapids
Davenport
Sioux City
Waterloo

Iowa City
Council Bluffs
Dubuque
Ames
Cedar Falls

Polk County
Linn County
Scott County
Black Hawk County
Johnson County

Document Scanning & Workflow Portfolio

 

Solutions

Products & Services

Document Conversion
Document Management
Information Management
Workflow
Total ECM Solution

Conversion Services
Document Scanning
Large Format Scanning
Image Capture Software
Invoice Processing
Document Management Software

Scanner Hardware
Wide Format Scanners

Storage Hardware
Duplication Hardware
Hardware Maintenance
Relion is Now Image Express